Terms & Conditions

💰 Best Rate Guarantee

You will always find the lowest available rates when booking directly through our website or by phone. Prices listed on third-party sites are never cheaper.

✅ Instant Booking Confirmation

All rooms display real-time availability.
Once your booking is completed, you will receive a confirmation email.

🔒 Secure Transactions

All payments are processed through encrypted, secure channels, meeting the latest industry standards in data protection and online security.

🔐 Privacy Protection

Your personal data is handled with strict confidentiality and never shared. We comply fully with all GDPR and data protection laws.

❌ Cancellation Policy

All bookings must be cancelled at least 14 days prior to arrival to avoid charges.
Cancellations made within 14 days of the arrival date will be charged in full.
No-shows incur a 100% cancellation fee.

📌 Third-Party Bookings
If you booked through a third-party platform (e.g. Booking.com, Expedia), all cancellations and changes must be handled directly with them. We are unable to modify or cancel these bookings.

🔄 Modifying Your Booking

If you booked directly with us, you can change your reservation:
📞 By phone: +353 021 470 9833
🌐 Through our website: LongQuayHouseKinsale.com
📧 Or by emailing: info@longquayhousekinsale.com